Workflow: Workflow is a structured way of performing tasks by an individual or a team.
Examples of workflow include auto insurance claims that require the efforts of multiple people to process. The workflow process involves a policy holder filing a claim, a field agent processing the claim, an adjustor adjusting the claim amount, and finally the claimant either receiving the claim amount or the claim being rejected.
Workflow Definition : A workflow definition consists of workflow properties and workflow maps. A workflow map consists of two or more steps. To create a workflow map, you define the steps that are involved in a workflow process and the routes that specify the sequence of the steps.
Work Item : A work item is a single unit of work composed of a collection of fields. Work items transverse the process map, moving the data required by the process from step to step as indicted by the map.
Examples of workflow include auto insurance claims that require the efforts of multiple people to process. The workflow process involves a policy holder filing a claim, a field agent processing the claim, an adjustor adjusting the claim amount, and finally the claimant either receiving the claim amount or the claim being rejected.
Workflow Definition : A workflow definition consists of workflow properties and workflow maps. A workflow map consists of two or more steps. To create a workflow map, you define the steps that are involved in a workflow process and the routes that specify the sequence of the steps.
Work Item : A work item is a single unit of work composed of a collection of fields. Work items transverse the process map, moving the data required by the process from step to step as indicted by the map.
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