Monday, 9 February 2015

Workflow, Workflow Definitions and Work Item


Workflow: Workflow is a structured way of performing tasks by an individual or a team.
 

Examples of workflow include auto insurance claims that require the efforts of multiple people to process. The workflow process involves a policy holder filing a claim, a field agent processing the claim, an adjustor adjusting the claim amount, and finally the claimant either receiving the claim amount or the claim being rejected.

Workflow Definition : A workflow definition consists of workflow properties and workflow maps. A workflow map consists of two or more steps. To create a workflow map, you define the steps that are involved in a workflow process and the routes that specify the sequence of the steps.

Work Item : A work item is a single unit of work composed of a collection of fields. Work items transverse the process map, moving the data required by the process from step to step as indicted by the map.






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