Create a custom In-Basket in IBM Case Manager

//Create a custom In-Basket in IBM Case Manager

//I.  Create a custom In-basket.
// II. Add custom In-basket to the particular Role 

1. Open Process Designer.
2. Edit Solution Workflow (Goto File -> Solution -> Edit..)

 

3.   After Open the workflow, Select In-basket(Goto Edit -> In-basket)

4. Select Queue for In-basket (On which Work Queue you need to create custom In-basket)

 

 5.Click on New

 


6.  Enter name of In-basket (Example: Manager)

7. Create Columns and labels and Create Filters(If you required)

 

8. In-basket created successfully

9. Add the In-basket to the particular Role(s)

10. Select Roles(Goto Edit -> Roles)

 

11. select Role and Select In-basket and Members (Here Manager In-basket)

12. select In-basket

13. Provide Authorization (add users and groups (Not necessary))

14. Save the changes (File -> FileNet -> FileNet Save..)

 

 

15. Deploy the Solution (from Case builder or Command prompt).

**************In-basket created and added to the Role**************